Contact Us

Last updated · October 2026

We are not the official website of Notre Dame Cathedral. We do not operate the cathedral, control admission or tours, or manage provider cancellations and refunds.

How to reach us

Email our website team at info@pariscathedraltickets.com. We can help with questions about this website and its content.

What we can help with

Outdated details, broken links, or unclear page content.
Suggested corrections, including a page URL and the detail to check.
Website accessibility issues, with your device and browser if relevant.
Feedback on guides, affiliate links, editorial enquiries, or partnerships.

What we cannot do — and who can

We cannot change, cancel, or refund a booking. Use the manage-booking link in your confirmation email or the booking platform account or app.

We cannot change ticket dates, names, or reissue vouchers. The booking provider can help through its customer-support channel.

We cannot confirm entry, availability, closed areas, or contact an operator for you. Check your voucher and contact the provider or attraction directly.

Already booked? Start here

Find your confirmation email, booking voucher, and the provider account or app used to book. Bookings through third-party platforms are governed by that provider’s terms.

How this site makes money

Some outbound booking links may be affiliate links. If you buy through one, we may receive a commission, usually at no extra cost to you.

This does not make us the official seller, booking platform, attraction operator, or tour operator.

Before you email

Please include the page URL, the section or topic, and what looks incorrect. A screenshot can help. For a website issue, include your device and browser.

What not to send us

Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For payment or booking issues, contact the booking provider through its official support channel.

How we handle corrections

If you report a wrong price, closed entrance, or out-of-date opening time, we check it against the official source. If the report is right, we correct the page.

A factual correction does not need to be a complaint to be useful.